The next regular Manistee County Department of Health and Human Services Board meeting will be held on
Monday, December 16, 2024 at 10:00 A.M.
Meetings are held at 10:00 A.M. in the conference room at the Medical Care Facility, 1505 East Parkdale Avenue, on the 4th Monday of the month unless otherwise indicated*.
2025 Meetings:
January 27
February 13*
March 24
April 28
May 27*
June 23
July 28
August 25
September 22
October 27
November 24
December 22
2025 Meetings:
January 27
February 13*
March 24
April 28
May 27*
June 23
July 28
August 25
September 22
October 27
November 24
December 22
We have a new Director of Nursing at the Medical Care.
We are pleased to have our new Director of Nursing, Melissa Hilliard-Johnson back with us again. Mellissa worked here as a CNA from 1990 until 2004. She went to the hospital and had various positions and responsibilities over the years, including Unit Clerk, Nursing assistant, Registered Nurse in Critical Care and Medical Surgical, Infection Prevention/Employee Health Coordinator, House Supervisor (as needed), and Administrator on Call for the hospital and Clinics. She was the Infection Prevention Manager at the hospital and clinics since 2016.
Mellissa earned her RN at West Shore Community College in 2008, did an Intensive Care Internship at Munson Medical Center in 2009, earned her Bachelor’s in Nursing from Western Governors University in 2013, became Certified in Infection Prevention in 2017 and received her Master’s in Nursing from American Sentinel University in 2019.
She is looking forward to working with our elders again, and leading Manistee County Medical Care Facility into the future. She states, “Geriatrics is where my heart is!”
Welcome back, Mellissa! We look forward to working with you!
Mellissa earned her RN at West Shore Community College in 2008, did an Intensive Care Internship at Munson Medical Center in 2009, earned her Bachelor’s in Nursing from Western Governors University in 2013, became Certified in Infection Prevention in 2017 and received her Master’s in Nursing from American Sentinel University in 2019.
She is looking forward to working with our elders again, and leading Manistee County Medical Care Facility into the future. She states, “Geriatrics is where my heart is!”
Welcome back, Mellissa! We look forward to working with you!
The recent publication of our 2025 Best Nursing Homes ratings garnered much press coverage that focused on how the “Best” facilities stand apart from other skilled-nursing facilities.
Because Manistee County Medical Care Facility is among the 19% of evaluated SNFs that earned a U.S. News Best Nursing Homes award, we thought you’d be interested in these quotations from recent news-media reports:
Simply the best: “A facility that has earned the U.S. News designation sends a strong signal to patients and families, not to mention payers and other healthcare stakeholders, that it has better staffing, better care practices and better outcomes than its competitors.” McKnight’s Long-Term Care News
Fewer emergencies: Residents of High Performing facilities "are 60% less likely to go to the emergency room.” KSL News Radio
The right staff: “U.S. News’ 2025 Best Nursing Homes data finds that top-rated nursing homes have significantly higher staffing levels, leading to improved resident outcomes and increased staff retention rates.” Crain’s Cleveland Business (paywall)
Self care: “Which nursing home your loved one is residing in is potentially going to have a big impact on whether they maintain their ability to take care of themselves or whether they lose that ability.” Skilled Nursing News
Say no to drugs: “High performing long-term care operators gave residents antipsychotic medications 46% less of the time, as opposed to poor-performing long-term care operators, U.S. News found.” Such medications are “associated with higher fall risk and higher risks of other complications.” Skilled Nursing News
Sincerely,
Mark White
Vice President
U.S. News & World Report
health.usnews.com/best-nursing-homes/area/mi/manistee-county-medical-care-facility-235003
Ryan A. Sullivan, M.D. is our Medical Director
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Ryan A. Sullivan, a Manistee native has been our Medical Director since 2018. Dr. Sullivan majored in Chemistry with a Biochemistry emphasis and minored in Mathematics at Hope College in Holland, Michigan before attending Medical School at Wayne State University in Detroit. He graduated from WSU in 2002. He did his residency at the Kalamazoo Center for Medical Studies where he received Resident Teaching Awards for the 2002 - 2003 and the 2004 - 2005 academic years.
Dr. Sullivan is a member of the American Medical Directors Association. He has been working at the Crystal Lake Clinic in Manistee since 2015. Prior to that, he was at West Shore Medical Center for ten years. In his free time, Dr. Sullivan enjoys downhill and cross country skiing, reading, hunting, fishing and assisting with Boy Scouts. |
Corporate Compliance Hotline
(231) 723-2543 ext. 304
Your call helps us to provide the best possible care for your loved one and all Manistee County Medical Care residents.
Who is the MCMCF Customer Concern, Corporate Compliance Hot line for?
We encourage any resident, family member or visitor that wishes to express any concern to call.
How will my call be answered?
The line rings directly to a voicemail box. Messages that are left after business hours or weekends will be retrieved the next business day.
When I have a concern should I call the Hot Line first?
For immediate concerns regarding a resident the facility encourages you to speak to a nurse first.
Why should I bother calling?
We have the same goal as you do: We want to deliver the best possible care for your loved one. We can only do this when we work together.
Please leave your name and number along with the best time to reach you. This is the best way to address a concern and resolve the issue to your satisfaction.
(231) 723-2543 ext. 304
Your call helps us to provide the best possible care for your loved one and all Manistee County Medical Care residents.
Who is the MCMCF Customer Concern, Corporate Compliance Hot line for?
We encourage any resident, family member or visitor that wishes to express any concern to call.
How will my call be answered?
The line rings directly to a voicemail box. Messages that are left after business hours or weekends will be retrieved the next business day.
When I have a concern should I call the Hot Line first?
For immediate concerns regarding a resident the facility encourages you to speak to a nurse first.
Why should I bother calling?
We have the same goal as you do: We want to deliver the best possible care for your loved one. We can only do this when we work together.
Please leave your name and number along with the best time to reach you. This is the best way to address a concern and resolve the issue to your satisfaction.
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