U.S. News & World Report has included us in the 2021-22 Best Nursing Homes: health.usnews.com/best-nursing-homes/area/mi/manistee-county-medical-care-facility-235003
The Next Manistee County Department of Health and Human Services Board meeting will be held on
Tuesday, April 25, 2022 at 10:00 A.M.
In the conference room at the Medical Care Facility.
We have a new Director of Nursing at the Medical Care.
We are pleased to have our new Director of Nursing, Melissa Hilliard-Johnson back with us again. Mellissa worked here as a CNA from 1990 until 2004. She went to the hospital and had various positions and responsibilities over the years, including Unit Clerk, Nursing assistant, Registered Nurse in Critical Care and Medical Surgical, Infection Prevention/Employee Health Coordinator, House Supervisor (as needed), and Administrator on Call for the hospital and Clinics. She was the Infection Prevention Manager at the hospital and clinics since 2016.
Mellissa earned her RN at West Shore Community College in 2008, did an Intensive Care Internship at Munson Medical Center in 2009, earned her Bachelor’s in Nursing from Western Governors University in 2013, became Certified in Infection Prevention in 2017 and received her Master’s in Nursing from American Sentinel University in 2019.
She is looking forward to working with our elders again, and leading Manistee County Medical Care Facility into the future. She states, “Geriatrics is where my heart is!”
Welcome back, Mellissa! We look forward to working with you!
Mellissa earned her RN at West Shore Community College in 2008, did an Intensive Care Internship at Munson Medical Center in 2009, earned her Bachelor’s in Nursing from Western Governors University in 2013, became Certified in Infection Prevention in 2017 and received her Master’s in Nursing from American Sentinel University in 2019.
She is looking forward to working with our elders again, and leading Manistee County Medical Care Facility into the future. She states, “Geriatrics is where my heart is!”
Welcome back, Mellissa! We look forward to working with you!
Jill Austin retires after a thirty year career at the Medical Care.
Jill Austin retired at the end of March 2022 with over thirty years of service at our Medical Care facility.
Jill started here as a CNA (certified nursing assistant) on May 22, 1991 and worked in that capacity until she became a licensed practical nurse (LPN) in July 1993. In March 1994, she became a registered nurse and continued to work as a floor nurse until November 1995 when she was promoted to Infection Control/Staff Development/Safety Director, a role she stayed in for over ten years. In 1996, Jill earned her Train the Trainer certification so she could train our nursing assistants.
In September 2004, Jill was promoted to Assistant Director of Nursing. She stayed in that role almost four years and then was promoted to Director of Nursing on May 1, 2008. We thank Jill for her service to the Medical Care and wish her all the best as she moves on to the next chapter of her life. Not a bad career for someone who became a CNA to put herself through college.
In retirement Jill plans to spend more time with her family and stay somewhat involved with healthcare without being on call 24/7.
Thank you, Jill, for your dedication and all those years of service to the Medical Care and our residents!
Jill started here as a CNA (certified nursing assistant) on May 22, 1991 and worked in that capacity until she became a licensed practical nurse (LPN) in July 1993. In March 1994, she became a registered nurse and continued to work as a floor nurse until November 1995 when she was promoted to Infection Control/Staff Development/Safety Director, a role she stayed in for over ten years. In 1996, Jill earned her Train the Trainer certification so she could train our nursing assistants.
In September 2004, Jill was promoted to Assistant Director of Nursing. She stayed in that role almost four years and then was promoted to Director of Nursing on May 1, 2008. We thank Jill for her service to the Medical Care and wish her all the best as she moves on to the next chapter of her life. Not a bad career for someone who became a CNA to put herself through college.
In retirement Jill plans to spend more time with her family and stay somewhat involved with healthcare without being on call 24/7.
Thank you, Jill, for your dedication and all those years of service to the Medical Care and our residents!
Ryan A. Sullivan, M.D. is our Medical Director
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Ryan A. Sullivan, a Manistee native has been our Medical Director since 2018. Dr. Sullivan majored in Chemistry with a Biochemistry emphasis and minored in Mathematics at Hope College in Holland, Michigan before attending Medical School at Wayne State University in Detroit. He graduated from WSU in 2002. He did his residency at the Kalamazoo Center for Medical Studies where he received Resident Teaching Awards for the 2002 - 2003 and the 2004 - 2005 academic years.
Dr. Sullivan is a member of the American Medical Directors Association. He has been working at the Crystal Lake Clinic in Manistee since 2015. Prior to that, he was at West Shore Medical Center for ten years. In his free time, Dr. Sullivan enjoys downhill and cross country skiing, reading, hunting, fishing and assisting with Boy Scouts. |
Corporate Compliance Hotline
(231) 723-2543 ext. 304
Your call helps us to provide the best possible care for your loved one and all Manistee County Medical Care residents.
Who is the MCMCF Customer Concern, Corporate Compliance Hot line for?
We encourage any resident, family member or visitor that wishes to express any concern to call.
How will my call be answered?
The line rings directly to a voicemail box. Messages that are left after business hours or weekends will be retrieved the next business day.
When I have a concern should I call the Hot Line first?
For immediate concerns regarding a resident the facility encourages you to speak to a nurse first.
Why should I bother calling?
We have the same goal as you do: We want to deliver the best possible care for your loved one. We can only do this when we work together.
Please leave your name and number along with the best time to reach you. This is the best way to address a concern and resolve the issue to your satisfaction.
(231) 723-2543 ext. 304
Your call helps us to provide the best possible care for your loved one and all Manistee County Medical Care residents.
Who is the MCMCF Customer Concern, Corporate Compliance Hot line for?
We encourage any resident, family member or visitor that wishes to express any concern to call.
How will my call be answered?
The line rings directly to a voicemail box. Messages that are left after business hours or weekends will be retrieved the next business day.
When I have a concern should I call the Hot Line first?
For immediate concerns regarding a resident the facility encourages you to speak to a nurse first.
Why should I bother calling?
We have the same goal as you do: We want to deliver the best possible care for your loved one. We can only do this when we work together.
Please leave your name and number along with the best time to reach you. This is the best way to address a concern and resolve the issue to your satisfaction.
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